FREQUENTLY ASKED QUESTIONS

Booking a tour with Zanobia Tourism is simple and convenient. You can visit our website and browse through the available tour options. Once you have selected your desired tour, follow the instructions to book it online. You will be guided through the process, including choosing the date, number of participants, and any additional options or customizations available for that particular tour.

Yes, Zanobia Tourism prioritizes the security of online transactions. We utilize secure payment gateways to ensure that your payment information is protected. Our online payment system is encrypted and compliant with industry standards, providing a safe and secure environment for making your tour bookings.

Zanobia Tourism accepts various payment methods to provide flexibility for our customers. You can make an online payment using major credit cards, such as Visa, Mastercard, or American Express. We may also offer additional payment options, such as digital wallets or bank transfers, depending on your location and the specific tour you are booking.

Cancellation and modification policies may vary depending on the specific tour you have booked. We recommend reviewing the terms and conditions provided during the booking process or contacting our customer support team for assistance. We strive to accommodate our customers’ needs whenever possible, but please note that certain tours may have specific cancellation or modification restrictions.

In most cases, you do not need to print the tour voucher or ticket. We understand the importance of sustainable practices, and many of our tours allow for digital vouchers or e-tickets. Simply present the confirmation email on your mobile device or provide the booking details to the tour operator or guide upon arrival.

If you have any further questions or require assistance with your tour booking, our dedicated customer support team is available to assist you. You can reach out to us through the contact information provided on our website, and we will be happy to address your concerns and provide the necessary guidance.